Felix Plog is SVP of Global Operations for Delivery Hero, and previously co-founded Foodpanda (acqu. by the group in 2016) which was the leader in emerging markets.
As a growth expert he will share the challenges of ramping up operations in one of the most competitive and disruptive industries, mass-launching new markets, consolidating operations across many business units and leveraging technology to be ahead of competitors.
Summary:
- Importance of challenging oneself and hiring people who question and challenge (08:20)
- Hiring challenges in different cultures and the need for local context (08:55)
- Adapting organizational structure and processes to handle growth and complexity (10:01)
- Balancing agility as a startup with the need for alignment and goal-setting (11:32)
- Discussing the challenges of maintaining agility in a larger organizational structure (19:39)
- Emphasizing the significance of the market size for scalability (22:20)
- Tips for starting a high-growth venture: choosing the right market and gaining professional experience (23:56)
- Dealing with stress and finding ways to decompress and relax (26:38)
- Recommended approach to business and management: building self-sustainable teams (29:29)
- Leveraging a strong network for guidance and advice (31:46)
- Continuous self-reflection and learning from mistakes (32:16)
- Importance of being open to criticism and learning from outcomes (33:19)
- Book recommendations: “The Kindly Ones” and “Business Adventures” (34:36)
- Advice to 20-year-old self: be bold, start early, and embrace opportunities (36:18)
Interesting Quotes:
Growth is the most addictive drug you can hand out
Hire – Never compromise on quality – find the best people
Culture Fit comes naturally mostly you hire similar people to you
Be bold don’t wait to long
Just learn, don’t be scared of failing
Look on structure and processes together – change it in close alignment
Growth – make sure that people still have impact
Allignment & GoalSetting:
OKRs – gets you out of the Fire-Modus of a Startup – Brings you in Strategy-Modus
OKRs not from day one otherwise you are not agile enoughWhen you start, don’t be scared of big players
Book Recommendations:
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The Kindly Ones: A Novel – Jonathan Littell |
|---|---|
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Business Adventures: Twelve Classic Tales from the World of Wall Street – John Brooks |
#Growth, #Hire, #Culture Fit, #Be bold don’t wait, #Don’t be scared of failing – just learn, #OKRs, #don’t be scared of big players