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#07 Disagreeing is a lack of information – Andrey Salomatin

Andrey is making sure Productive Mobile is building the right thing. In his spare time he runs Kaizen Berlin where people discuss better ways to lead teams and manage work. He has background in programming and occasionally indulges in over-engineering cute but utterly useless software.


  • Andrey shares a story about a consultancy agency that focuses on improving customer metrics and bottom line, which highlights the importance of aligning goals with customer needs. [07:36]
  • He stresses the significance of defining the core value of a product and focusing on one goal to avoid spreading efforts thinly across multiple objectives. [08:18]
  • The podcast discusses the need for effective communication between different departments within a company to avoid misalignments in goals and incentives. [15:14]
  • Andrey suggests using metrics that align with the overall system goal to ensure that all departments work towards the same purpose. [16:29]
  • The importance of walking meetings and non-formal environments to improve communication and understanding between team members is highlighted. [23:38]
  • Andrey recommends making use of visuals and simple mock-ups to express ideas and specifications more effectively than using pure text. [26:31]
  • He talks about the book “The Phoenix Project” as another resource on applying Theory of Constraints in IT. [33:14]
  • The significance of nonviolent communication techniques and the book of the same name is mentioned as a valuable resource for better communication. [35:57]
  • Andrey suggests “Design Sprint” and “The Mom Test” as essential books for product managers to improve their skills and validate ideas effectively. [36:45]
  • Lastly, Andrey encourages challenging industry standards and questioning assumptions to address potential problems and improve processes. [38:48]

Interesting Quotes:

„Think in Systems to simplify”

„Effective Communication”

„Non formal Settings”
„Doing Walks during meetings”
„Write or draw the information”

„Disagreeing is a lack of information”

Book Recommendations:

On Theory of Constraints
The Goal: A Process of Ongoing Improvement – Eliyahu M. Goldratt
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win – Gene Kim
On communication
Non Violent Communication – Marshall B. Rosenberg
On product
Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days – Jake Knapp
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you – Rob Fitzpatrick

Articles from Andrey:

#Think in Systems to simplify, #Communicate Core goal for the company, #Non formal Settings, #Doing Walks during meetings, #Disagreeing is a lack of information, #Write or draw the information